Privacy policy
Veltassa®
Report adverse events:
Adverse events should be reported to the Vifor Pharma group.
safety@viforpharma.com
Privacy policy
Key takeaways
- What personal data we collect when you use our website
- What we do with your personal data How long we store your personal data and why
- Who may have access to your personal data
- Your rights around your personal data
- This privacy policy explains what information we collect during your visit to our website, how we may use it, how we protect it and your rights regarding data privacy
What personal data do we collect and why?
If you send us a question or other communication to the email addresses specified as contact points, we use that information to respond to your request, If you send us an adverse event report, we record, process and forward the information in accordance with our legal obligations.
We use aggregated data collected through this website for statistical purposes to help us to understand the use of our website and how we can improve it.
We use a website analytics service to track the use of the website using cookies. This service involves the collection and use of the IP (internet protocol) address of your computer or device. For more information see our cookie policy. The IP address will only be used to identify you in exceptional circumstances, such as for legal proceedings or criminal investigations.
The legal basis for the collection and use of your personal data is our legitimate interest in having a website which allows users to send queries and other communications. In relation to personal data concerning health received via this website, such as safety information, the legal basis is public interest.
With whom do we share your personal data?
If you send us a request through this website, we may share it internally or with other companies of the Vifor Pharma Group, to collect the information required to respond to your request. You can see the location of entities of the Vifor Pharma Group at: http://www.viforpharma.com/en/about-vifor-pharma/global-presence.
We work with third-party service providers who help us to collect and process safety information and/or who provide other services such as technical support or data hosting. These service providers may have access to your personal data in order to provide the services.
We may also disclose your personal data to:
Official authorities where applicable by law (e.g. reporting adverse events for pharmacovigilance), court order or other legal proceeding, our legal and other expert advisors, distributors, license partners or other companies with whom we collaborate for the purposes specified in this privacy notice. These service providers and collaboration partners are legally bound to keep all personal information confidential and to use it only to perform the services for which we engaged them or to comply with legal pharmacovigilance obligations.
Some of the above-mentioned parties who receive your personal data may be located outside the country where you live, including in countries not regarded by the competent authorities as providing an adequate level of protection for personal data. In such cases, we ensure that appropriate safeguards are in place to protect your personal data such as EU standard contractual clauses. A copy of these clauses may be obtained from our Data Protection Officer (GroupDPO@viforpharma.com).
How long do we store your personal data?
If you send us a question or other communication to the email addresses specified as contact points, we use that information to respond to your request, If you send us an adverse event report, we record, process and forward the information in accordance with our legal obligations.
We use aggregated data collected through this website for statistical purposes to help us to understand the use of our website and how we can improve it.
We store your personal data for as long as required to fulfill the purposes outlined in this privacy policy, unless a longer or shorter retention period is required or permitted by law. By law we must store your personal data relating to safety information for at least 10 years after the medicinal product is no longer available. The legal basis for the collection and use of your personal data is our legitimate interest in having a website which allows users to send queries and other communications. In relation to personal data concerning health received via this website, such as safety information, the legal basis is public interest.
What are your rights regarding your personal data?
You are entitled at any time to access your personal data that we have. To the extent legally permissible, you can request that your data be deleted, that errors be corrected or that processing of your personal data be restricted. You can also object to our processing your personal data.
If you would like to exercise your rights, please contact us as described in the section “How to contact us” below. Please note that applicable laws may prevent us from complying with requests to delete safety information or to restrict our processing of it.
You are entitled to lodge a complaint with the supervisory authority.
Links to other sites
We may provide links to other websites that we believe are useful and meet our high standards for information accuracy and utility. However, we cannot guarantee the standards or privacy policies of the websites to which we link. We are not responsible for the content of any website which is not owned by a Vifor Pharma Group company.
Personal data of children
This website is intended for adult use only, i.e. anyone 16 years of age or older. We do not knowingly collect personal data from anyone under the age of 16 through this website. We assume that any person who provides their personal data through this website is 16 years of age or older. If you would like to contact us about personal data that your child (under 16 years old) may have provided without your consent, please see the “How to contact us” section below. If we learn that we have collected any personal data from a child under the age of 16, we will take steps to delete such information promptly.
Updates to this privacy policy
We may periodically update this privacy policy. In this case, we will post updated versions on this page. If we make significant changes to our privacy policy, we will display a prominent notice of the change on this website so that users are aware of the change. A revised privacy policy will apply only to personal data collected after its effective date (see below).
How to contact us
Please contact us if you have any questions, comments, or concerns about this privacy policy or if you wish to exercise your privacy rights to your personal data.
Vifor Fresenius Medical Care Renal Pharma Ltd.
Rechenstrasse 37
CH-9014 St. Gallen
Switzerland
(This is the “Controller” of the personal data)
+ 41 (0) 58 851 8000
GroupDPO@viforpharma.com
safety@viforpharma.com
Effective date: 02 May 2019
Contact a Vifor medical representative
To learn more about hyperkalaemia management with Veltassa®, please contact us.
Address
Veltassa
Rechenstrasse 37,
9014 St. Gallen,
Switzerland
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The information and materials for Veltassa contained in this website were prepared based on the EU SmPC. Prescribing information may vary depending on local approval in each country. Therefore, before prescribing any product, always refer to local materials such as the prescribing information and/or the Summary of Product Characteristics (SPC).
Vifor Fresenius Medical Care Renal Pharma (VFMCRP) Ltd, a company of the Vifor Pharma Group, is the partner of choice for renal pharmaceutical and innovative, patient-focused solutions. The Vifor Pharma Group is a global pharmaceuticals company. It aims to become the global leader in iron deficiency, nephrology and cardio-renal therapies. The Vifor Pharma Group strives to help patients around the world with severe and chronic diseases lead better, healthier lives. The company develops, manufactures and markets pharmaceutical products for precision patient care. The Vifor Pharma Group holds a leading position in all its core business activities and consists of the following companies: Vifor Pharma; Vifor Fresenius Medical Care Renal Pharma, a joint company with Fresenius Medical Care; Relypsa; and 0M Pharma. For more information about Vifor Pharma, please visit www.viforpharma.com
This site does not provide medical advice and may not be relied upon by any healthcare practitioner in exercising his or her professional judgement in the practice of medicine. The information provided herein is provided for general educational purposes only, and is not to be used or relied on for any diagnostic or treatment purposes. This material is not intended to represent the best or only methods or procedures appropriate for the medical situations discussed; rather the material is intended to present an approach, view, statement or opinion of the authors or presenters, which may be helpful or of interest to other practitioners. VFMCRP makes no warranties or representations as to the site’s accuracy, completeness or up-to-date information. All users agree that access to this site is at their own risk, and that neither VFMCRP any party involved in creating or delivering this site shall be liable for damages of any kind, including without limitation, any special, direct or indirect, incidental, or consequential or punitive damages (even if VFMCRP has been advised of the possibility of such damages) arising out of access to, or use of the information contained on this site, or any errors or omissions, misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this site. This limitation includes damages to, or for any viruses that may infect your computer equipment.
© 2019 Vifor Fresenius Medical Care Renal Pharma
HQ-PAT-2000046 | Date of preparation: December 2020